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Crisis Management

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Course Credit: 0.15 CEU, 1.5 PDH

Crisis Management is a key skill that is often neglected in today’s world. With ever increasing media pressure and stakeholder scrutiny, the manner in which a corporation seeks to protect its reputation and manage its human, technical, and operational assets is critical. Many books have been written on the subject of crisis management but the key elements of human behavior, situational awareness, and team connectivity are not always treated as an integrated network.

This webinar seeks to disconnect crisis management from public relations by discussing how individuals involved in crisis management behave, why processes and procedures can help crisis teams become more effective, and how communications should best be managed. Crisis management is not a role for everybody but the objective of the presentation is to make everybody aware of the pitfalls and the dangers so that they can contribute to overall success in a crisis situation.

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Course Chapters

  • 1Crisis Management - Chapter 1
    Media Type: PDF


Earn credits by completing this course0.15 CEU credit1.5 PDH credits


Stephen Whittaker