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Leading Virtual Teams from Global to Teleworking

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Course Credit: 0.15 CEU, 1.5 PDH

More teams are operating virtually and the degree of virtual working could encompass a team that is spread across the globe, or one where individual team members tele-work.Virtual working is defined as a situation where separated team members need to collaborate, share knowledge and use IT tools to communicate. A number of issues become predominant for the manager in this setting. These include: managing the “them” and “us” syndrome amongst dispersed team members; motivating an individual that operates remotely from other members; creating a sense of team unity and identity; and understanding the range of national cultures that shape local individual decision making.

Participants will be shown strategies for managers to adopt in order to overcome common issues. They will understand that an effective operation requires managers to focus their attention on building and maintaining team member relationships. Additional focus is required on managing the myriad of communications tools available to ensure that the best tool is used for the appropriate task. By creating a collaborative environment, dispersed team members are encouraged to capture and share knowledge that aims at both the team and the organization’s institutional memory.

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Course Chapters

  • 1Leading Virtual Teams from Global to Teleworking - Chapter 1
    Media Type: Video


Earn credits by completing this course0.15 CEU credit1.5 PDH credits


Rahul Dogra