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Personal Mastery of Soft Skills

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Course Credit: 0.15 CEU, 1.5 PDH

The SPE Soft Skills Committee Presents:

Professionals train for years in academia to gain technical skills and knowledge to prepare themselves for the business world. Adding soft skills and an understanding of how systems work to their repertoire, enables professionals and managers to reach higher levels of performance. Instructors will use a system level gap analysis and closure model to clarify how softs skills are employed with the five system principles to achieve desired results.

System Principles:

A system is perfectly designed to get the results it gets
No one individual can see the whole system
Systems have a purpose
In large systems cause/effect is not easily perceived
Information is the lifeblood of the system

Soft Skills:

Engaging the whole system
Productive Conversations
Mental Models
Emotional Management
Advocacy and Inquiry
Balancing: Task-Self-Relationships

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 1 chapter
  1 downloadable resource

Course Chapters

  • 1Personal Mastery of Soft Skills - Chapter 1
    Media Type: Video


Earn credits by completing this course0.15 CEU credit1.5 PDH credits


Gary Andrew Eagleson
Narandja Milanovich Eagleson